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Delivery Information

Please also refer to our FAQs for a comprehensive breakdown of delivery information.

Vodafone VeryMe Rewards:

Thank you very much for placing your order as part of Vodafone's VeryMe Reward Scheme. As a small family business, we're working tirelessly to dispatch your order as quickly as possible. You will receive an email once your order has been dispatched, due to a large volume of orders please allow up to 10 working days for your parcel to be dispatched.

Shipping to the United Kingdom

UK Mainland Shipping

All UK mainland orders are sent via either FEDEX or Royal Mail, so you should receive your order within 3-5 working days after dispatch (delivery Monday - Friday, 9am-5pm). Please note that this timeframe does not include any promotions or special delivery options.

Once your order has been dispatched, you will receive a confirmation email with a unique tracking number from either FEDEX or Royal Mail, so you can track the progress of your delivery.

If there is a query with the address provided, please leave a contact number in the box provided when entering your address so the courier can rearrange the delivery.

Please note that during periods with a high volume of orders, such as Vodafone VeryMe Rewards, dispatch may take up to 10 working days, but we will work hard to get orders out as soon as possible.

UK Non-Mainland Shipping

For UK non-mainland addresses we ship via Royal Mail within 7-8 working days.

Once your order has been dispatched (at the end of the following day), you will receive a confirmation email with an estimated delivery time.

International Shipping


We can currently only ship to continental Europe, USA and Canada. The map above highlights in green where we can currently ship to.

International orders are sent via courier and can take up to 2 weeks to arrive depending on where in the world you are. You should allow the following delivery times:

Europe - up to 7 working days
USA/Canada - up to 10 working days

There is an additional shipping charge for Europe and USA/Canada addresses. Please select the correct shipping option from the drop-down menu at the checkout and the shipping total will be automatically updated depending on your products and shipping address.

Europe

A £20 surcharge will apply to each multiple of 6 standard pouches or caramel sauces, 12 snack packs, bulk catering pack or gift item purchased. Unfortunately, we're unable to deliver to Iceland at this stage (although we're hoping to change this soon!)

United States of America and Canada

A £12 surcharge applies to each multiple of 6 standard pouches or caramel sauces, 12 snack packs, bulk catering pack or gift item purchased. Unfortunately, we can't send our glass gift jars or tubes to the USA or Canada at this stage.

Vodafone VeryMe Rewards:

Thank you very much for placing your order as part of Vodafone's VeryMe Reward Scheme. As a small family business, we're working tirelessly to dispatch your order as quickly as possible. You will receive an email once your order has been dispatched, due to a large volume of orders please allow up to 10 working days for your parcel to be dispatched.

Got a question about shipping?

Please refer to our FAQs for a comprehensive breakdown of delivery information. If you need further assistance then please get in touch!